ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

What you will be doing:

• Perform complaint and deviation investigations, creation of appropriate CAPA's and drive CAPA's to closure.

• Ensure clinical supplies are processed according to GMPs.

• Participate as subject matter expert during internal or external audits.

• Manage change control for existing packaging equipment.

• Coordinate re-evaluation (RED) dating extension request packaging campaigns.

• Perform several aspects of SOP Administration, including authoring SOP's and coordinating training activities.

• Manage the ordering and inventory levels for non-GMP packaging components (trays, etc.).

• Manage projects for new technologies.

• Participate, facilitate and lead risk assessments.

Educational Requirements:

• Bachelor’s degree preferred

Required Experience/Skills:

• 0-3+ years (with degree)
• 3+ years (without degree)
• Organization, detail oriented, equipment operation skills, equipment repair, problem solving, troubleshooting, interpersonal skills including verbal and written, multitasking, collaboration
• Ability to execute on a task and follow up on its completion

What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs
• Competitive retirement planning offerings to maximise savings and plan with confidence for the years ahead
• Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others

Visit our careers website to read more about the benefits of working at ICON: https://careers.iconplc.com/benefits

At ICON, diversity, inclusion & belonging are fundamental to our culture and values. Our rich diversity makes us more innovative which helps us better serve our people, patients, customers, and our communities. We're proud of our diverse workforce and the work we’ve done to become a more inclusive organisation. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

https://careers.iconplc.com/reasonable-accommodations

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.